I am a long time Tivo fan. I love fast forwarding and rewinding, watching what I want when I want, on-line scheduling and all that. Tivo is the best of the best in doing that and I like to use what is the best. Since 2002 I have been a Tivo evangelist eager to spread the word of this DVR magician. Today my Tivo Premiere still does all those things better than my original Tivo. It does them flawlessly, the problem is that it isn't enough anymore. There is a world of on-line media out there and Tivo is the right product to deliver that content to me. And they did add Netflix and Hulu Plus. The problem is that they did is poorly.
The Hulu Plus implementation is acceptable, but it is the Netflix one that is a disaster. You can only view items already in the queue, words get out of sync with the mouths regularly and things don't always play when you click play. Sometimes you have to go back and hit play again. Before you ask, no it isn't my internet, that works fine and the Tivo is hard wired directly to my Fios. But I could deal with all these problems because it would work with enough patience and start/restart of playing. Then a new problem popped up involving shows with more than 100 episodes like Law & Order. When you go to play them, only 100 are available. And it isn't like the first 100 episodes play. Instead it is a mix of episodes from every season. That was the final straw, and I went out hunting for another streaming solution.
So I went out reading reviews, looking at prices, checking out what is out there and decided to pick up a Roku (starting at only $49). A little streaming only device that does Netflix, Hulu, HBO Go, Hulu Plus, Amazon Prime and a host of other services. It took ten minutes to setup and configure. It worked wirelessly and streamed flawlessly. Every problem the Tivo had was gone on this device. It made The Wife happy and made me a bit sad inside.
Tivo should have been the device to do this, it was the one that should have, it was the one that failed miserably. What should have been the center to my home TV setup is sharing it with a little box that is only slightly bigger than a hockey puck. The Tivo is a real computer, running a modified Linux OS, while the Roku is a tiny flash based device that does only one thing really well. Tivo should be able to do this streaming and more yet it fails. It makes me sad.
I hate to see a company with a good product screw up so badly. They have (or had) a great opportunity to be the center of a home entertainment system, but instead they are settling for a could have been. I hope that Tivo can get their act together, but I am losing hope fast. The Roku does everything that the Tivo should do and more while the Tivo seems content to accept its place as a basic DVR.
-UW

